Stork’s Plows: Transforming a Local Snow Plow Retailer into an East Coast E-commerce Authority
In 2009, while running my independent web development agency in Reading, Pennsylvania, I encountered an opportunity that would prove to be transformative – both for my client and for my understanding of e-commerce strategy.
Gene Stork, owner of Stork’s Plows, approached me with a vision of expanding beyond their local reputation as a trusted snow plow retailer to become the East Coast’s leading online authority in snow plow equipment.
What caught my attention wasn’t just the technical challenge, but the unique assets they possessed – a collection of rare Jeep manuals that even the manufacturer no longer had. I immediately recognized this as a powerful differentiator in what would become our long term content strategy.
Project Snapshot
Challenge: Transform a successful local snow plow retailer into an e-commerce leader while preserving their reputation for expertise
Solution: Custom e-commerce platform combining Magento with WordPress, leveraging unique technical documentation as a content marketing cornerstone
Tools Used: Magento Community Edition, WordPress, LAMP Stack, Nexus Hosting
Results: Grew from 10,000 sq ft facility to 40,000 sq ft warehouse operation due to online sales growth
The Situation
When I started working with Stork’s Plows, they were already established as a respected retailer of Blizzard, Meyer, and Fisher snow plows. Their expertise in fitting both modern and vintage vehicles with snow plows had earned them a loyal local following.
However, they were missing out on the growing online market – a space that, in 2009, was still very much the “Wild West” of e-commerce.
During our discovery meetings, I learned about their boxes of rare Jeep manuals – documentation that even Jeep themselves no longer possessed. This overlooked asset would become central to our strategy for establishing online authority.
The Work
My first critical decision was choosing the right platform. While I had extensive experience with ASP.NET based stores, I knew a Windows-based solution wouldn’t be ideal for this project.
After consulting with Will Reynolds of SEER, a respected Philadelphia SEO consultant, we settled on Magento – a relatively new platform at the time that offered the scalability we felt would be needed for this project.
I took several strategic steps to build a foundation for long-term omnichannel approach:
- Partnered with a document restoration company in Philadelphia to professionally scan and restore the rare Jeep manuals into searchable PDFs
- Developed a custom integration of WordPress within the Magento site to host a searchable PDF document library
- Developed a clean, professional Magneto theme that included all branding elements designed specifically for the web
- Implemented a foundational long-term SEO strategy focused on detailed product content
The most crucial element was working with Gene on content strategy. I emphasized that detailed, high-quality product descriptions would be essential for outranking competitors.
Instead of pushing back, Storks Plows embraced this approach, spending the next three years crafting the most detailed product descriptions in the industry.
The Impact
The Short Term:
- Successfully launched one of the first major Magento implementations in the region
- Created a unique technical resource library that attracted both vintage Jeep owners and plow buyers
- Established a sophisticated e-commerce operation with integrated payment processing and shipping
The Long View:
- Expanded from a 10,000 sq ft facility to a 40,000 sq ft former bearing manufacturing plant
- Achieved sustained organic search traffic growth over a decade
- Maintained position as industry leader in online snow plow sales
- Built lasting customer relationships by providing difficult to find product information
What makes me particularly proud about this project is how it proves the power of playing the long game in digital commerce. Gene’s willingness to invest time in creating superior product content, combined with our technical innovation in preserving and sharing rare documentation, created a omnichannel strategy that continues to drive growth today.
This project reinforced my core professional philosophy: technical solutions alone don’t drive business success – it’s the combination of innovative technology, unique content assets, pursuing all available channels (not just paid search) and a client’s commitment to excellence that creates transformative results.
This case remains my strongest example of how investing in quality content and the right technical foundation can turn a local business into an industry leader.